Aftersales Support

Arken offers lifetime warranty for optics products and 2-year warranty for night vision products. If you need after-sales support, please fill out the form to submit an application and we’ll get back to you shortly.

First Name

Last Name

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Phone *

Street Address *

City *

Province *

Postal Code *

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Model Number / SKU *

Product Serial Number *

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Describe Warranty Request *

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After submitting the application form, we will contact you as soon as possible.

Please note the following when sending your product back:

Remove mounting rings, covers, and all accessories from the product.
If possible, ship the product in its original packaging, as this is the safest method.
Be sure to wrap the package securely and use filament strapping tape on the outside. If possible, ship by a traceable parcel service. Please insure the shipment against loss.